Project Status: Current
People Involved: kylie valentine, Jan Breckenridge, Natasha Cortis, Ciara Smyth, Gianfranco Giuntoli, Elena Cama
Research Areas: Policy Design, Impact & Evaluation
Funding Agency: Australian Government Department of Social Services
Partners / Collaborators: Gendered Violence Research Network

The Australian Government Department of Social Services has commissioned a research team from the Social Policy Research Centre (SPRC) and the Gendered Violence Research Network at UNSW Sydney to undertake an evaluation of 1800RESPECT, the national online and telephone counselling service for people affected by domestic and family violence and sexual assault. The aim of this evaluation is to consider the appropriateness, effectiveness and efficiency of 1800RESPECT, with particular consideration of key operational model changes between 2010 and 2018.